The Community Forum is not available for new posts or responses; previous posts remain available to review. For comprehensive support options, please visit PayPal.com/HelpCenter Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central
If you want to report illegal content under the EU Digital Services Act, please do so here
I cannot receive PayPal invoices because Paypal gives a message to the vendor to "check your customer's email address" and will not allow the vendor to send an invoice. The email address is valid, I receive email at it daily and got PP invoices in October. It was my main PP email. I added another email, removed it, and added it back to my account as the primary email, which required me to receive the confirmation email from PP at that address. I had a vendor test and still can't have an invoice sent to me. What can I do to be able to receive invoices?
We understand your concern regarding issue receiving an invoice from a particular vendor. Kindly reach out to our customer support team to know what can be done to resolve your issue. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.
