ORDER_NOT_APPROVED PayPalGateway.php:685

[carlocarlo]

Hello

Can anyone help me to resolve this situation

Today I tried to sell on my wordpress site, but recieve the following - Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_NOT_APPROVED PayPalGateway.php:685 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-ORDER_NOT_APPROVED OrderEndpoint.php:346 Order status changed from Pending payment to Failed.

Please, can anyone help me to understand how to resolve this problem

Why I receive this problem

All the best

Ashot

[PayPal_Shradha]

Hello @carlocarlo,

Thanks for visiting PayPal's Community Forum. 

We are sorry to hear that you are facing issue in selling your item using PayPal as a payment gateway. I know how frustrating that must be. Request you to kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this helps you in resolving your issue!

Warm Regards,

Shradha