Late Refund

Avidflyer
Contributor
Contributor

SIX Days not in bank yet !   Take it in seconds but refund in weeks ! something is not right here !

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Avidflyer 

 

What does it say on the transaction ie pending / temporary hold or completed?


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Avidflyer
Contributor
Contributor

Comleted

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PayPal_Shradha
Moderator
Moderator

Hello @Avidflyer,

 

Welcome to the PayPal Community Forum! 

We are sorry to hear about the refund as you have not yet received the refund in your bank account. If the status showing as Completed means the money has been returned to the original payment method using which you have made the payment. 

I recommend reviewing the relevant help centre article such as Where is my refund? for more detailed information Kindly reach out to your bank to check the transaction details.

 

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

 

Hope this information is helpful for your!

 

Warm Regards,

Shradha 
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Avidflyer 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/smarthelp/article/FAQ1212


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