I have a transaction that was canceled but the payment is still pending?! I want my money back.

[Perfecta63-]

I have a transaction from September 27,2024 that was canceled by seller but PayPal still shows it as pending. I just want my money back please.

[kernowlass]

@Perfecta63- 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/cshelp/article/where-is-my-refund-help130