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How to change "we'll use your balance first" for payments

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karenevanspics
New Community Member
Posted on

I do not want PayPal using my balance first. I have automatic payment accounts set up to charge my credit card, but I see that even though it says in the specific account that payments will come from my credit card, underneath where it says that, it says "we'll use your balance first." It says that on all my automatic accounts even though I have credit card payment selected. How do I stop PayPal from using my balance first? I want all charges to be paid only by credit card, not my PayPal balance. Any ideas? Thanks!

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How to change "we'll use your balance first" for payments

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kernowlass
Esteemed Advisor

@jcp411 @Vlox08 

 

Things have changed in some countries since this thread was started and you may be able to do this....

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed.

However just to mention that you are only allowed x2 paypal accounts if x1 is personal and the other x1 is business, if you have x2 of the same type then you risk them being limited.


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Kudos / Solution appreciated.

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How to change "we'll use your balance first" for payments

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kernowlass
Esteemed Advisor

@karenevanspics

 

Withdraw your funds first before purchasing anything?


Advice is voluntary.
Kudos / Solution appreciated.

How to change "we'll use your balance first" for payments

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karenevanspics
New Community Member

Well, that's definitely an option, but not the solution I was looking for. I want to prohibit PayPal from withdrawing funds from my existing money and use my charge card, like I originally set up to begin with. Thanks.

How to change "we'll use your balance first" for payments

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Vlox08
Contributor
Did you ever find a solution for this?

How to change "we'll use your balance first" for payments

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jcp411
New Community Member

Any solution? I'm assuming the next best solution is setting up a seperate Paypal account just for these transactions that way there won't be a chance of a balance. Thoughts? 

How to change "we'll use your balance first" for payments

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Vlox08
Contributor
That’s not a bad idea! I think I will do that instead! Thanks!
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How to change "we'll use your balance first" for payments

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Go to solution
kernowlass
Esteemed Advisor

@jcp411 @Vlox08 

 

Things have changed in some countries since this thread was started and you may be able to do this....

 

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your prefered way to pay and put a dot in one of the options listed.

However just to mention that you are only allowed x2 paypal accounts if x1 is personal and the other x1 is business, if you have x2 of the same type then you risk them being limited.


Advice is voluntary.
Kudos / Solution appreciated.

How to change "we'll use your balance first" for payments

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Go to solution
Vlox08
Contributor
I wish i could attach a pic but when i do this, “PayPal balance” is not selected but a credit card is. But all automatic payments still take from balance first and if i don’t have enough balance, then it pulls from the cc.

How to change "we'll use your balance first" for payments

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cazthelion
Member

This doesn't work for me. I already have a card set as my preferred way to pay, but any automatic payment still comes from Paypal balance first.

How to change "we'll use your balance first" for payments

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Ponosunrider
Contributor

This doesn't work. I click on profile>payments , but there is no Update option. There is "Manage Automatic Payments", and "Your preferred way to pay". Neither of these give the option to stop using balance first.

 

Under Automatic Payment, each subscription I have my bank as my payment preference, but below that it still says "We'll use your balance first". I guess there is no choice in this.

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