Hello,
I had issues with an online order on Aliexpress. When I first tried to initially order it, I thought it was weird how the website did not go through or notify me that the order had been placed. So I ordered it the second time. Bear in mind, I am using the pay-over-time method because I did not have the funds to order the big amount that my siblings wanted. Not only did the Aliexpress website make me log in not once, but twice. So I didn't think much about it, until I checked on my paypal and was charged. Not once, but twice. So I thought I would wait till morning to see the real status. especially at this point, my siblings (BTW it's under my sister's account) had not received any notification that the order was pending status, let alone, get any email getting any delivery status. So I wake up to my bank account being charged for one of the payments and yet I have not received a single online order number. I am refreshing the Aliexpress page over and over again and nothing shows up. I would see it because my sister's account on Aliexpress is new. But my bank account is charged and I don't have the online order number. I have contacted Aliexpress customer service and I had a hard time being able to get them to cancel it on their end. I have looked and tried to get in contact with paypal so I can canceled. To say I'm annoyed won't cover it. I live paycheck to paycheck. And considering I was already having issues like getting a refund yet also being charged for the refund, completely voiding the refund, to then contact Hello Fresh, them tell me I should have the refund and not appear, I feel resentful with PayPal on how little support I'm even getting. Please if anyone can help, that would be wonderful.
