Can't track Refund Status

ArtKnyaz
Contributor
Contributor

Hi everyone. 

I have't got the PayPal account at the time of purchase and bought the product as a guest. 

My purchase has been canceled and i received an email with information about refund. 

The button "Track Refund Status" doesn't work with message "Sorry. It looks like nothing was found at this location. Maybe try one of the links below or a search?"

Now i have registered the account with the same email i used for purchase. 

Tell me please how can I find out the status of my return?

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ArtKnyaz 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once refunded/completed it will automatically go back to that card.
Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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