Can I cancel authorization on my Paypal?

mmingggggg
Contributor
Contributor

I have made an order through a website [removed] and check out with paypal but when it re-direct me back to their website I could not press the "place order" button

 

So I have not receive any confirmation email either from Paypal or their website about my order.

but in my Paypal account there is 1 transaction says "Authorisation in progress"

 

I tried to contact the merchant store but still no response.

 

If anyone knows anything I could do I would be really appreciate.

Thank you

 

 

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10 REPLIES 10

kernowlass
Esteemed Advisor
Esteemed Advisor

@Turistas71 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.

Sometimes the merchant can void the transaction on their side in which case you may get the funds released more quickly.



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