refund issue

numaneagle
Contributor
Contributor
Hi.... PayPal said that they had refunded the money to my credit card, the bank soad they received nothing and it's been 30 days, the bank said they need ARN number and I do not know from where to get it... Can anyone help please
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@numaneagle 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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numaneagle
Contributor
Contributor
No one replied This is really frustrating
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