paypal holding gift money to family member for 21 days

Ben_Ho
New Community Member

I sent a gift, money, to my brothers pay pal account...but paypal is holding it for 21 days but he needs it immediately very strange setup for a gift.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ben_Ho 

 

If its on hold as a new seller then it means you sent the payment using the goods/services option and not the friends/family option.

If so then he is subject to the new seller hold as per link.

https://www.paypal.com/nz/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

 

Tell them to mark the transaction as processed then you may have the option on your account to mark the transaction as delivery/satisfied. If they confirm this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after they verify receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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