i cant withdraw my balance

kathleen217
New Community Member

Can you please tell me why I can't withdraw my balance from my PayPal account? I already link my debit account.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@kathleen217 

 

Did you confirm the debit visa with the 4 digit code after adding it?

Is the billing address of your card the same as your paypal account address?

Are the funds cleared and not pending?

Are the funds in the correct currency?


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Kudos / Solution appreciated.
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PayPal_Joy
Moderator
Moderator

Hi @kathleen217,

 

Welcome to the PayPal Community!

 

I'm sorry to hear that you're having trouble withdrawing funds from your account. I understand how concerning this would be. If you answered yes to all of the questions @kernowlass has asked, is your account currently limited? If so, this may be why you're unable to withdraw funds. You can visit the following Help Center article to view steps to take in order to resolve a limitation:

 

How do I remove a limitation from my account?

 

I hope this helps!


Joy
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