cancel an automatic payment

Brad8523
New Community Member

I need to cancel an automatic payment that I set up before I had a PayPal account, I have the profile id number for that transaction but now that I have an account it doesn't show in the subscriptions section, I need to know where to go to cancel this automatic payment, or do I need to call?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Brad8523 


Hve to contact customer service:

 

1. https://www.paypal.com/smarthelp/contact-us

2. Scroll down to click “Message Us” or “Call Us” option on the bottom.

 

Or try PayPal at Facebook or Twitter.


Kudos & Solved are greatly appreciated. 🙂
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