Why can't I transfer funds why are they doing this to me

Lujanyjoshy
Contributor
Contributor

So I finally get someone to rent out my home and legit.. I need this money.. and weeks before my phone gets stolen and I lose access to everything fast forward to today I hear the new renters can't cashapp me but can PayPal.. my heart sinks.. somehow I knew it'd be. Nightmare.and it has. I can't touch the money. I can't do **bleep** and now I gotta leave my house due to it being rented out finally. Only I can't access money.. I gotta be out tomorrow and I don't know what to do. If I can't use my PayPal balance soon I'm going to be on the streets with my pregnant wife!!! please If somebody knowledgeable or even better WORKS FOR PAYPAL, please.. help me I beg of you.. please.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lujanyjoshy 

 

You haven't said why you can't withdraw your funds?

If your phone was stolen then contact customer services to help you log into your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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Lujanyjoshy
Contributor
Contributor
I could always log in but I've had other issues due to phone being stolen so it was a assumption. Also my PayPal was fairly unused up until a quite substantial deposit from new contact. I may have just locked my account. It says available but yeah can't add previous bank I had deleted in efforts to get money and now I'm stuck
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