What happens if a refund is issued by a vendor to a card that is closed?

Temp20221004C
Contributor
Contributor

If I have money being refunded to me and the debit card has had it's number changed since the transaction occured and it is the company policy to only issue refunds through paypal ... So, when the company goes to refund me my money, if the card number they submit does not existb any longer what happens then?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20221004C 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
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