Stimulus check

[Teyyoncee12]

Has anyone gotten there stimulus check deposited into their account??

[kallik218]

same for me. So far im thinking its an error on paypals end. 

[Winchestermcfly]

When i called the customer sevice number it said it makes deposits at different times during the day and the last pymt is 8pm. But thats all i got.

[kallik218]

Same for me. But i direct all my funds to be direct deposited into my paypal account and almost always receive it by 6:30 am or so. never had a late one. 

[Winchestermcfly]

Now i got a message on the paypal message center saying my answer will be addressed within the hour so i will update when i get a response

[Winchestermcfly]

Still no response from the message center as its been 2 hrs since i initially contacted them.

[Winchestermcfly]

So the message center said i need to check with the irs bc there are no deposits pending for my paypal account!!!! Even thou the irs website specifically says they deposited my account today!!! What the hell is going on?

[RachelLyn]

Paypal customer service agents have no clue what they are doing. I had an issue last week and got 3 different answers from 3 different people. I asked about pending deposits and I was told not that there isn't one but that they CANNOT SEE pending deposits it has to actually reach paypal. 

Krishna

2:48 PM

Rachel, we can't check the pending deposits. Once the deposit reached the PayPal, then only we can check the details.

So basically, agents cannot see anything until the money is in your account. They are not a bank. The account is actually through Well Fargo. So only Wells Fargo bank agents can actually see the complete details. It's a messed up system and the agents really have no clue. 

[kallik218]

Either way it would be nice to give your customers SOME kind of support right now. No one knows what is going on with our money even though it was issued today. WHAT IS GOING ON ?!?!?!?!?!

[RachelLyn]

Oh I totally agree. I work for a call center that relies heavily on our support. And while I am not a part of that part of the business we have agents working from home and available 24/7. Wait times are a little higher but the level of service has not diminished because of this. I feel this is an excuse for paypal to be lax and not provide the assistance needed. Their actions and lack of concern for their customers is completely deplorable and frankly disgusting. I am all for having understanding during this time and recognizing that things will take a little longer and be a bit out of sorts but they are pretty much silent providing no communication and relying on their help center articles to answer questions that it quite clearly cannot. 

[kallik218]

I'm in the same boat. i work for a call center for multiple Casino establishments. I'm the only one available to take calls because i was the first hired and everyone else has been laid off. its extremely frustrating for guest. I just came to the realization that they money will come eventually and just to play the waiting game at this point. but i agree this is highly disappointing on paypals end to not give any answers or solutions. I will definitely be relying soley on my main bank account from now on