Return transaction

[Sarah2032]

Hi, I just wanted to know if there is still a chance I will get back my money to my PayPal account. I made a widrqwal but it was rejected and returned and I received an email from paypal saying they have received the funds back but when I ask paypal they say that the transaction was completed and they could not see any returned funds. I already sent the email from Paypal but this seems to be helpless! Please help me what to do. Thank you!

[PayPal_RebeccaN]

Hi @Sarah2032, 

Welcome to the PayPal Community! 

I am sorry to hear you are having issues with a PayPal withdrawal. 

A withdrawal or transfer to a bank account typically completes in 1 business day, but it can take up to 5 days depending on your bank’s clearing process.

A "Complete" status means we’ve successfully processed your withdrawal request. If the money you transferred doesn't appear on your bank account after 5 business days, your bank may have encountered a problem during processing. Check with your bank that all the completed bank details are up to date. Also make sure that your bank account allows electronic transfers and that it's in the currency of your country of residence.
 

For some more  help and information on this, see: Why did the withdrawal from my PayPal account to my bank account fail?

I hope this helps and have a lovely day. 

Rebecca. 

[Sarah2032]

It says it’s completed but the bank card told me they have rejected it as it was a third party transaction and I have also received an email from Paypal that the fund was returned! I just don’t understand why cs cannot find this transaction of returned.