Receiving option doesn't work for Ukrainians!

Astrolga
Contributor
Contributor

My account was created a few years ago. Since then I used only sending option. 

Now that receiving option is available for Ukrainians, my account still remains not able to receive - only send. 

I uploaded my passport and my credit card is linked to the account. 

What else can I do to get this receiving option activated??

Now I'm in another country as a refugee, so I would need some money as a support but can't receive it. 

Please help! Thanks. 

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Astrolga 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.




Advice is voluntary.
Kudos / Solution appreciated.
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Layonme
Member
Member
U wikk help
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Layonme
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Member
We help
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