Received Deposit on Hold

[Phoenix-Rising9]

i received a deposit from a company as a pre payment for a product test and it is on hold what can i do to release the money?? the reccomended actions are geared toward sellers issues but im not a seller

[kernowlass]

@Phoenix-Rising9 

You presumably received a payment (deposit) for a service?

So you are a seller of that service?

https://www.paypal.com/us/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297

[Phoenix-Rising9]

yes sort of testing a product for a company, they're trying to pay for it