Payment taking time

Hezz1
Contributor
Contributor

Hi my aunt sent me money via paypal to my paypal acc yesternight which was sun 10:05pm.Shes in germany am in kenya.She sent using my phone number as via the email had problems.Usually its instatenious but till now havent received anything and on her side it says it sent.What to do or how can i contact customer care via whatsapp

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1 REPLY 1

PayPal_Joy
Moderator
Moderator

Hi @Hezz1,

 

I'm sorry to hear that you haven't received an expected payment. I understand how concerning this would be. For this situation, I suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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