Payment is still pending due to stuck in loading screen.

maraimn
Contributor
Contributor

Hi, my paypal stuck in the middle of payment which is non stop paypal loading icon for a few minutes but my card had been deducted. However due to the buffering I never got into registration page for the product and customer support of the product can't detect my payment. My payment still pending. How may I cancel that transaction in order to make a new one ? 4

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@maraimn 

 

Is it showing as pending unclaimed in your paypal account?

If so and its not captured by the seller then it should time out at 30 days post payment.


Advice is voluntary.
Kudos / Solution appreciated.
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