PayPal refund complete but it's not in the credit card yet, its over 30 days already

Deadceii
Contributor
Contributor
Got a refund from an online service, PayPal has successfully refunded apparently but no money came back yet and it's been 30+ days. Who do I contact?
Login to Me Too
1 REPLY 1

Heer_S
PayPal Employee
PayPal Employee

Hi @Deadceii 

Thank you for the post. I suggest you to contact the card issuer/bank for the payment(if the status of the payment on PayPal is Refunded). It is possible that they have any ongoing issue in reflecting the payment received. Please do contact PayPal support for further assistance. 

Thank you.
Heer

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.