PayPal holding funds after 7 days of verification

[SyreethDraws]

Hey, yeah I have a big problem. I'm a digital artist, so I take commissions which are paid through PayPal. I recently completed a piece for 20$ and the payment went to 'on hold'. That was okay. I finished the piece and set the delivery to 'delivered'. The client responded to the email, and I got a notification that I'd receive money 7 days after verification. Well it's been 8 days and it's still not unlocked. I need this money to pay someone for a job. I've done what PayPal asked, by delivering it (digitally, of course) and having the client rate it as perfect, so why can't I access it? I'm loosing patience and I'm very close to moving away from PayPal with its stupid tax fees and pending payments

[kernowlass]

@ws209cali 

If he was a buddy paying you back then he should have used the friends / family option where you would have had the payment instantly with no fee.

Your buddy must have used the goods/services so paypal saw it as a transaction for goods/services and applied the hold.

[delavinta]

PayPal just uses our money for a week for their own purposes. This is not at all to protect anything. I will try not to use Paypal for clients in the future

[Annalouou]

It’s been 9 days since i got the message “You have successfully updated order information. You’ll get your money within 7 days of verification” but still its not on my balance its still on hold. I really need the funds, what to do?

[lyka4]

Have you received it already?

[MerNat]

The worst part is; imagine if the purpose of the payment is for an emergency reason; like a medical payment or some sort. I would definitely 100% go to other platforms; like there's this worldremit.com, skrill which someone suggests after my hold-up money is raised. No one could patiently wait for you guys to do your stuff bro. People mainly chose platforms because there's speed, integrity, and ease of use. You guys don't have all of those ones. You can do better!

Regards,

From someone who lost patience with your service

[THANHDAO92]

Yes, I'm with you. I lost my job due to Covid, I had to sell my stuff and hope I can survive for a bit longer. This is my 1st attempt with Paypal and it might also be the last one. They did say I can get my money after 7days but today is 9th day, my dumb wallet is still empty. The automatic answer of their CS center is just **bleep** me off.

[camipop]

Hi guys, I am very confused right now. What is verification actually? I marked the order as processed, as there were no shipping needed and I got the same

message. However, the money will be available within 7 days after what? After my update, after someone from PayPal verifies the update, after the buyer confirms the receipt? This is very unclear. I have absolutely no problem waiting for the money but I would very much like to know when will I be able to access my funds. I don't think this is too much to ask. I would like to plan my next projects accordingly, knowing I am covered by those funds.

Can anyone be so kind and enlighten me on this ?

Thank you

[mogen]

Yeah, I've looked through all of the documentation and forum threads I can find and there's no definition of "verification".

For me it's been 16 days since the money was sent and 10 days since I marked the transaction as intangible 

[Temp20230525ac]

Bank and online transfer better then PayPal it’s sucks.

[Joey3]

Word to the wise: Do not ever ask your clients to pay you through PayPal. Even after verification you will wait for days or weeks. Perhaps refund the money and have them by through other means?