PayPal balance enquiry

[aviationdonsie]

I have been told that I have a refund in paypal balance. I cannot retrieve it   ID 80383022U4643612J  Can you help??

[kernowlass]

@aviationdonsie 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/uk/smarthelp/article/FAQ1212