Paid an invoice for ordered goods but name on transaction different

Teacher-1
Contributor
Contributor

Paid an invoice for ordered goods but name on transaction different. Chinese characters in description - am I right to be wary?

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @Teacher-1,

 

Welcome back to our community help forum and thank you for your post!

 

I do understand your concern about your purchase. No need to worry! If there's any issue with the purchase, our purchase protection policy covers the payment and helps you to get refund if certain requirements are met. If you sent the payment as goods and services, you can report the issue towards the transaction in the resolution center of your PayPal account. To learn more about PayPal Buyer Protection and to see a full list of eligibility requirements and exclusions, please review our User Agreement. You can find the User Agreement by clicking Legal at the bottom of any PayPal page.

 

I hope this information helps you,

Bindu

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