Mpesa to PayPal transaction

Ngigz1112
Contributor
Contributor
I have deposited money via Mpesa paybill number yet it's not reflecting on my PayPal.
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2 REPLIES 2

Paypal_Ashley1
Moderator
Moderator

Hello @Ngigz1112,

 

Welcome to the PayPal Community. Thank you for taking the time to post. I understand a recent MPesa transfer was not received. I know this can be concerning. Please be sure the information with MPesa matches the details on PayPal. If it does, be aware transfers may take 2 hours to 3 calendar days to complete. To learn more about this, please review the details here. I hope this helps. Should there be an issue, please know PayPal is here to help.

 

Thank you, 

- Ashley


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Pat1960
Contributor
Contributor
I have not made payment as yet. PayPal have sent me an email to checkout & when I check out I have the details of who I have to pay, their name, sort code etc. I can’t understand why I can’t just pay PayPal as it is only for £7,000 & why I have to do a bank transfer?
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