Missing refund

SteveT64
Contributor
Contributor
Received refunds x3 from Airbnb on Nov 1 and one of them the largest one funny enough hasn’t hit my bank acct whilst the other 2 went straight in. Idiots at PP customer service saying Barclays haven’t authorised receipt but spoke to Barclays they have no control over the refund process. At a loss cos no one on PP seems capable of even telling me which payment network was used to issue the refund
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kernowlass
Esteemed Advisor
Esteemed Advisor

@SteveT64 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/uk/smarthelp/article/FAQ1212


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