Lost SWIFT transaction from PayPal

DanielMate
Contributor
Contributor

Hello, I've been waiting for a reply for a week now. I still don’t have my money, there is no answer from support, I only have a statement to the police, but this does not help in any way. I need to pay my rent soon, but my money never arrived. The transfer was SWIFT to Europe.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@DanielMate 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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DanielMate
Contributor
Contributor
I contacted support, they say to wait and now they do not give any answer for a week.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@DanielMate 

 

ok


Advice is voluntary.
Kudos / Solution appreciated.
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