I received a money but still a week on hold, does anyone now show long it takes to be available ?
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In 21 days for new accounts.
It will go smoothly by time and more operations in your account.
More details here https://www.paypal.com/ph/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297
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Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.
If completed and no funds are released then contact c.s. and request manual release of funds.
If its an intangible / digital sale then you can mark the item as processed and the buyer 'may' have the confirm receipt option, if so and they confirm then funds are released 7 days later, if not its 21 days.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
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