I cannot accept the money pending because I am not American nor live in America

[sarahwarrer]

I lived in New York for half a year in 2020. I opened an account with my Danish Mastercard and now I have money pending for me to accept. There are two solutions; either "transferring to an American bank account" or "keep it in PayPal" and neither of the choices is applicable for me since I do not have an American bank account nor have an ITIN or SSN (whatever that is?)

What should I do?

Please help, thanks!

[Heer_S]

Hi @sarahwarrer 

Thank you for the post. Please let me know if you are referring to claiming the payment received. If yes, let me know if the account is registered in USA and you are currently not living in USA. In such case, you may not be able to accept the payment and I suggest you to contact the sender and ask them to cancel the payment(they may have the option to cancel it). You can then get the payment sent to you outside of PayPal or you can open a new PayPal account in the country you live in and ask the sender to send the payment to the new account. 

Hope it helps.

Heer