I can’t find the button to cancel my pending order (I’m on an IPad)

Oupsie
Contributor
Contributor

I just made a purchase on a merchant’s website because of the huge sell they had, even though I could barely afford it.

But I was making the transaction one minute before their countdown for the sale ended, so I lost my 50% discount at the very last second, and now I’m about to receive a charge that’s twice as big on my credit card, on which I had just enough money to pay for the discounted merchandise!

I know all of this was very unwise and clumsy of me… But if I can’t cancel the order before the merchant processes it, it’s gonna affect my already low credit score. Can somebody help me do that?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Oupsie 

 

Reach out to the merchant and request a refund once the payment has completed.

Unfortunately paypal can't cancel payments for you.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Oupsie 

 

Reach out to the merchant and request a refund once the payment has completed.

Unfortunately paypal can't cancel payments for you.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Oupsie
Contributor
Contributor

Ok, thank you for your answer.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.