How to cancel Friends and Family transaction? Money went to a wrong email address.

Sladicek
New Community Member

How to cancel "Friends and Family" transaction? Money been sent to a wrong email address.Reply from support team; "F&F transactions are not covered by PayPal Buyer Protection..." Money is gone and my friend didnot receive it. What I should do?Thank you in advance! 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sladicek 

 

Sadly as its a gift payment then all you can do is reach out to the receiver and request that they refund the payment, but sadly you can't force them to do so.

If you funded that paypal payment via a credit card then you could see if they will chargeback for you but again unlikely for the same reason ie a gift payment.


Advice is voluntary.
Kudos / Solution appreciated.
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