How long will the "Pending" status of a purchase stay? It is impossible to get through to the support, I decided to ask here. I have made a purchase for 6 hours waiting. Xsolla Actually, it does not skip the transaction further. The money has been debited from the card. Yes, I’m still worried because the purchase was in RUB (Although everything went very quickly with Blizzard) and I don’t want to wait half a century for returns and so on.
Welcome to the community and thank you for your post.
When you place an order with a merchant it can remain Pending until the merchant accepts the order. Once they do, the status should change to Completed.
If the merchant chooses not to accept the order, the funds will be refunded back to your bank/card.
