How can I cancel a pending transaction for money received

cindolita
New Community Member

I have a Pending money received transaction on 10-16-2022 for $474.00 that I need canceled. I don’t want any money from Shari [removed]. She says that her money is on hold because it has been sent to me. I can’t “Cancel” this transaction 7X391718DT5590410. Can you please cancel this transaction and release Shari’s money 

thank you, Cindy [removed]

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@cindolita 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.
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