Exchange rate different upon payment

pauljandrews
Contributor
Contributor

I won an item on Ebay, Paid through PAYPAL 15/12/21. I checked the correct amount in Currency calculator 313,50 was equal to $480.47. Before making payment PayPal's conversion rate: €1 EUR = $1.5326 AUD This rate is an estimate based on the current rate and includes PayPal's currency conversion fee. I was charged $519.43.  What I have been charges is 8% more than the current rate. I took screen shots approximately 30 seconds before I made the payment. Thieves!

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Paypal_Ashley1
Moderator
Moderator


Hello @pauljandrews!

 

Thank you so much for taking the time to post. Welcome to our PayPal Community!

 

I am sorry there may have been a discrepancy with a recent payment. Please know PayPal is here for you. Please reach out, so we may assist further. You can reach Customer Support by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

Thank you!

- Ashley


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