Double Charge with Direct Debit

[anilekici]

I ordered UberEats with my PayPal but I did not have enough money in my account. So they made my PayPal balance -15.89. I topped up my balance but after that they also charged my account again with direct debit so I payed double. How can I get this money back? It doesn't show in my PayPal balance.

Uber Payments BV

-15,89

23 February 2022

Automatic Payment

Paid with

Banco ActivoBank SA x-<removed>

15,89 EUR

on 23 February 2022

• Manage Uber Payments BV payments

Transaction ID 9R4167878E087961C

Seller info Uber Payments BV Invoice ID 5dMdCRoftGFsvwlqvT934ka0

[kernowlass]

@anilekici 

If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your balance once cleared.