Client payment not appear in my account.

[reysumayo16]

Anyone can help me?

[kernowlass]

@reysumayo16 

Difficult to advise when you have given 0 information.

Transaction type?

Countries / currencies?

Funding source being used?

Back up funding sources linked?

Are they all confirmed?

Are you using your balance?

New account?

Old account/new issue?

Received funds before? 

[reysumayo16]

Transaction type? SHARE LINK INVOICE Countries / currencies? PHILIPPINES/PHP PESO Funding source being used? CREDIT CARD Back up funding sources linked? Are they all confirmed? NO, BUT CLIENT HAVE CONFIRMED Are you using your balance? NO New account? YES Old account/new issue? NO Received funds before? YES

[kernowlass]

@reysumayo16 

If you have a new paypal account then make sure that you have confirmed your email address + that you have added and confirmed a card on that account.

Then check the email address the buyer used to send the funds and make sure there were no spelling errors or typos.

Lastly ask the sender what it says next to the transaction in their paypal account eg pending/unclaimed/payment/completed or sent?

[reysumayo16]

He/She use thier credit card to pay and the thier bank or company of credit card was email him/her the confirmation email that says the balance of thier credit was deducted..

[kernowlass]

@reysumayo16 

Well that didn't answer any of the questions and suggestions that i asked you to check, so sorry can't advise anymore.