Charged twice instead of a refund

Mekaw
Contributor
Contributor

Hi there,

 

I made a purchase back in October 2nd through paypal with a merchant. It was paid for by my linked credit card and it was fully paid for then transaction was posted to my credit card.

 

Fast forward two weeks(today), I returned the said product and merchant issued a refund through paypal. There is a new paypal transaction for the refund; however, I have another pending transaction on my credit card for that exact amount to the same merchant instead of a refund.

 

I'm trying to figure out if this is an error with paypal or just overall how refund works.

 

 

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1 REPLY 1

Lisa394
Contributor
Contributor
This happened to me today!!! Did you get the money back?
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