Changing Account to Married Name

MissyBB
New Community Member

I created my PayPal account in 2002. I didn't really use the account much until recently. when I made the account I still had my maiden name. Now that I am using the account again I want to change the account name to my married name. I have done the required click-through stuff in the account management area and sent a copy of my marriage certificate to PayPal. This was three days ago. I have heard NOTHING from PayPal. I can not move money out of my account and into my bank account because the last names do not match. I need to have the last name changed. 

 

Help, please!  

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MissyBB 

 

Three days? Gosh, I would allow a couple of weeks and if not heard contact for an update.

You may get lucky and get it done sooner but allow longer.


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Kudos / Solution appreciated.
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