Can’t use PayPal balance

Temp20221205b
New Community Member
There is money on my PayPal balance but I’m unable to make a payment for my Shopify account with it. The transaction gets declined. When I tap the 3 dots next to the balance there is no option for a “PayPal balance” to be selected which I saw recommended on google. Can anyone assist me?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20221205b 

 

Read this link as you are in one of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20221205b 

 

Read this link as you are in one of the affected countries.
https://www.paypal.com/al/webapps/mpp/ua/recpymt-full?locale.x=en_AL


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20221205b
New Community Member
Thank you
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Temp20221205a
Contributor
Contributor

The solution I was offered was just to use my own account. I used it for the first time last week no problem at Walmart online, now every site I go to they are saying its the merchant. Seems a bit odd that EVERY merchant that says it accepts PayPal is declining it.

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