Business account transaction on hold

[LidiaT1]

So I wanted to send money to my friend because he really needed it today for emergency purpose. And he sent me his email and i proceeded to send the money. It told me that the money was sent even though it hasn't withdrawn from my bank account but it told my friend that the money is on hold because it's a business transaction and that he needs to provide shipping info or something so I'm very confused because I haven't had issue like that before and it's supposed to be a personal transaction not business so what can I do to fix it?

[kernowlass]

@LidiaT1 

Did you select the friends/family option when you sent the funds OR sent it as a payment for goods/services.

Only if you sent the latter then the receiver would be subject to the new seller hold and be charged a fee.

As for not leaving your bank account yet >>>

Transfers from bank accounts are never instant, that is why when you buy something Paypal credit the seller upfront for you and Paypal take the wait for the funds to transfer to pay them back again, this is so you get any item without delay.

Takes 5-7 working days to transfer as Paypal use the slowest (cheapest) transfer option BUT funds normally leave your bank account from a few hours up to a few days later.

[White979]

A friend sent me money on my personal PayPal account but it says i should provide ship details, i did sell anything its funds sent to me just a friend, what do i have to do to get the funds out of hold

[kernowlass]

@White979 

This is not your thread + can't answer as you haven't even said which country you are in or added your country to your community profile.

Posting on another's thread can lead to confusing advice as paypal is country specific.