When I try to checkout it gives me my bank account as the selected payment method, when I hit pay it asks me to add a credit or debit card but still has the bank account selected as the payment method. I believe it is trying to have me add a card for backup payment method, however I already have 2 Debit cards on my account and 2 prepaid cards. Why won't it use those?
Welcome back to the Community Forum! I'm sorry to hear about the trouble you've had recently with attempting a payment. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity. If you've verified that there are no suspicious charges in your account, please try the payment again at a later time. Also, it is always a good idea, to make sure your card details are updated in the Wallet. I hope this helps further.
