Autopay keeps pulling money from my credit card.

Richieboy67
Contributor
Contributor

Auto pay keeps pulling my money from my credit ard every 6 months but I paid as a guest, not through my Paypal account. The seller says he cannot cancel it. There is nothing showing in my PayPal account. How do I stop this?

Login to Me Too
1 REPLY 1

Heer_S
PayPal Employee
PayPal Employee

Hi @Richieboy67 

 

Thank you for the post. I am sorry for the inconvenience caused with the auto pay. I do understand you have made a guest checkout payment through PayPal. However, if you have used the email address which is registered with PayPal, while making this payment, you can try checking for AutoPay set up on PayPal and cancel it. In case, these auto pay transactions are directly charged to your card and not through PayPal, please contact the card issuer for cancelling the same. For better assistance, please contact PayPal support.

Thank you

Heer

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.