Account balance

[Logstac]

I got a refund for a purchase and I want to see my PayPal account balance but I can’t see it. Do you have to log in with your SSN and DOB to see your balance now?

[kernowlass · Accepted solution]

@Logstac 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212

[Logstac]

@kernowlass thank you. I saw that my transaction was refunded on PayPal but the money was still missing from my bank account. Guess I just have to wait longer