I am trying to refund one of two payments made to my nonprofit account. Both payments are noted as processed. However, I tried to refund each of them at different times hoping one of them would refund but...I keep getting Error Code 403. I am the owner/admin of this account. Why can't I refund easily?
Thank you for your post and welcome to PayPal community.
I'm sorry to hear that you're not able to refund. I request you to try using a different browser or try clearing the cache or cookies before refunding. This article will provide you more information about refund.
