how long does it take for refund on voided shipment

gentlejax
Contributor
Contributor

I tried to print out a lable the other day and for some reason the label area was blank where it usually has the address. I was running late and didnt have any more time to mess with it so I cancelled the shipment.

 

I got the email confirming the shipment through UPS was cancelled but my money for the shipment is still taken out for the shipment and its already been 3 days.

 

so why is it going through  all of that when the shipment was cancelled?  

 

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4 REPLIES 4

gentlejax
Contributor
Contributor

heck...how long does it take to get a response to a question?

 

this one is easy or should be.  I checked the tracking number again for the 5th time and it says plain as day the label was canceled and item wasnt shipped.  where is my dang money?

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gentlejax
Contributor
Contributor

since nobody answered my question I will now that I know.  It takes 5 days ..unless when money is siezed from your account., it takes 5 days for them to give it back after the UPS label has expired.

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Terris_Treats
New Community Member

it takes them up to 3 weeks to refund it.  WHICH TOTALLY **bleep** and it happens way too often for my liking.  I am waiting since April 25th it is now May 10th 15 days later and still no refund.

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profdata
Frequent Contributor
Frequent Contributor

Usually takes 13-20 days.  The reason is that they want to make sure the lable is not used.. This is not Paypal doing it it is UPS and the USPS. 

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