Please and Thank You - OLD Return Address on Shipping Label

Fireworks
Contributor
Contributor

I printed a shipping label using Paypal directly and it put my OLD return address.  I had previously updated Paypal AND eBay.  I cannot find any solution. 

PS The LIVE HELP on Paypal is too funny and useless.  Smiley Very Happy

Thank you so much.

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1 REPLY 1

notprtty
New Community Member

I am having the same issue!  The address it is printing is one I haven't used in SEVEN YEARS.  It is no longer a part of my paypal account, my ebay account and has never been a part of my etsy account (which is where all of these transactions were made).  The shipping address in my paypal account has been updated MULTIPLE times and is the ONLY address available.  I've never used paypal to print shipping labels from another address,  The only address available in the multiple shipping form is my current address, is checked as the shipping address, and STILL prints the incorrect address.  I've even gone so far as to edit each individual slips information to "save" the address and it STILL prints the wrong one.  I have no idea where it's even COMING FROM!  It is not available in ANY of my accounts that are linked to paypal.  And I'm sick and tired of scratching out and writing in my address on EVERY. SINGLE. PACKAGE I send, as it defeats the purpose of PRINTING labels in the first place.

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