I had to reprint the mailing label and it appears that I was charged twiced for it - Why?

Jammincapt
New Community Member

I printed out a label and then placed it down, what I didn't realize was that I put in on top of the documention that I had placed into the box, so, I thought since the box was taped up and ready to go why not just re-print the label and place it on top. Then I noticed that Paypal recorded this same shipping label as another fee and charged my account another $34.31 for the same package. Why did this happen and how to we fix this?

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1 REPLY 1

mandurlo
Contributor
Contributor

I reprint the label as well and charge twiced as well.

On the Automatic Chat I void the first of the 2 labels ( The one that I not printed out ) but I don't know if I did wright or not.

In other word I don't know If: 1 ) are correctly be void the first tracking number and I will be refund !

                                               2)  both label are still active and i never will get my money back!

                                               3) Both Label are voided and the 2nd tracking Number Are no Valid as well!

 

 

 

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