What do I do about this transaction?

Candy59
Contributor
Contributor
I was shopping online today and completed a tranasaction with my PayPal using my bank debit card after entering info to PayPal was directed back to finish line where my transaction ended with an error on finish line site so my transaction did not happen on Finish line end but money was taken from my bank and account and shows pending on my PayPal account. what do I need to do from here?
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4 REPLIES 4

cdup999
Contributor
Contributor

I have the same problem. I retried and now it took double the amount straight from my bank account. I hope they can figure it out! I feel like the money is just floating around some where?

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cjt1221
New Community Member
The same thing happened to me. I'm going to dispute the transaction in the resolution center if my sneakers do not come by Friday. Hopefully I can get my money back. Have either of you talked with Finishline since the transaction?
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cdup999
Contributor
Contributor

They told me to wait 72 business hours and call PayPal. I'll call today.

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cdup999
Contributor
Contributor

I called and Finishline already refunded the money. They do it after 72 hours. But PayPal is still pending my money?! Have you figured it out yet?

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