Need help ASAP!!

tigertomaz
New Community Member

Hi.
I just won some stuff on ebay and I should have paid for it already. BUT something went horribly wrong when I transferred:
"Dear Mr X, Thank you for contacting PayPal in relation to the top up transfer you initiated. I have reviewed your account Mr X and I was unable to find the transfer. I will need you to reply to this email with the following information. This will allow us to run a trace of the funds and try to postthem to your account. Bank Transfer ID: Date Transfer Initiated: Amount and Currency of Transfer:Last 4 digits of Bank Account Number: Name of Banking Institution:Name of the Bank Account Holder:

Please also remember that it is not possible to top up your PayPal account using a cash deposit ATM or internet transfer."

Now I dont get what that last part means, how am I gonna transfer money to my account, cant I just go to the bank and make a transaction, I initially transferred using my internet bank, which obviously didnt work.
Cause of this email I have cancelled the other transactions that I NEED to make, else I wont have enough money to pay for the items. Please some Paypal expert Help Me!!

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1 REPLY 1

surplusdealdude
Advisor
Advisor

Where did that message come from?  Was it an email or a popup message while you were in Paypal.

 

Have you verified your bank account?  If so, you can send an echeck to the sellers - they'll have to wait a few days for it to clear, but at least you'll have paid them.

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