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Deliab93
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Posted on
Oct-08-2016
04:48 AM
4 REPLIES 4
kernowlass
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Oct-08-2016
05:29 AM
Click on the transaction in your paypal account and there should be an option to add a tracking number in there on the details page.
Advice is voluntary.
Kudos / Solution appreciated.
Deliab93
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Oct-08-2016
07:21 AM
Yes I did that already but I would like to upload a picture of the receipt as Paypal asked me to do so and they were also meant to send me a link but they never sent the email.
kernowlass
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Oct-08-2016
08:17 AM
To upload documents follow this link: www.paypal.co.uk/uploadstatement
If you have any difficulties with uploading any documents via the link you can also use the name change option:
Log in to your account.
Click Profile near the top of the page.
In the 'Name' section, click Change.
Select the legal name change and click Continue.
Follow the on-screen instructions to upload and send files.
Once you have uploaded any documents let Customer Support know via phone or Social Media.
Advice is voluntary.
Kudos / Solution appreciated.
kernowlass
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Oct-10-2016
12:19 PM

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